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Welcome to Family Perfume House. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all visitors, users, and others who access or use the website. If you do not agree to these terms, please do not use our website.

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1. Acceptance of Terms

By accessing or using the Family Perfume House website, you agree to comply with and be bound by these Terms and Conditions, along with any other applicable laws and regulations.

We reserve the right to update or change these terms at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this page regularly for any changes.

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2. Use of the Website

You agree to use the Family Perfume House website solely for lawful purposes. You may not use this site to:

Engage in any fraudulent activity

Distribute harmful or malicious software (e.g., viruses)

Infringe on the intellectual property rights of others

Post or share offensive, illegal, or inappropriate content

You must be at least 18 years old to use this website or have the legal consent of a parent or guardian.

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3. Product Information

We strive to provide accurate and up-to-date information about our products. However, we do not guarantee that the descriptions, prices, or other content on the website are error-free, complete, or current. Prices and availability of products are subject to change without notice.

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4. Order Acceptance and Cancellation

Order Acceptance: When you place an order with Family Perfume House, we will send you a confirmation email. This does not constitute an acceptance of your order. We reserve the right to accept or reject your order for any reason, including if the product is out of stock or if there is an issue with payment processing.

Order Cancellation: We reserve the right to cancel any order in cases of suspected fraud or if there are any issues with the product or payment.

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5. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) and include applicable taxes, unless otherwise specified. Payment for products must be made at the time of placing the order. We accept payment via credit cards, debit cards, UPI, etc. We use secure payment gateways to process all transactions.

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6. Shipping and Delivery

Shipping Areas: We offer delivery across India. We strive to ship products within the timelines provided, but shipping may take longer due to unforeseen circumstances.

Shipping Fees: Shipping costs will be calculated at checkout based on the delivery location and size of the order.

Delivery Issues: Family Perfume House is not responsible for any delays, damages, or lost items once the products have been handed over to the shipping carrier.

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7. Exchanges

Please refer to our Exchange Policy for detailed information on exchanges.

exchanges are only accepted if the product is in its original condition and packaging.

Damaged or defective items must be reported within 48 hours of receiving the product for an exchange or refund.

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8. Intellectual Property

All content on the Family Perfume House website, including text, images, logos, and product designs, are the property of Family Perfume House and are protected by copyright and intellectual property laws. You may not use, copy, or reproduce any content from our website without written permission.

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9. Limitation of Liability

Family Perfume House will not be held liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, including but not limited to, damages for loss of profits, data, or goodwill.

In no event will our total liability exceed the total amount paid by you for the product in question.

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10. Privacy Policy

Your use of the Family Perfume House website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

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11. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Family Perfume House. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of those websites before providing any personal information.

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12. Indemnity

You agree to indemnify and hold harmless Family Perfume House, its employees, officers, directors, and affiliates from any claims, losses, or damages, including legal fees, arising out of your violation of these Terms and Conditions or your use of the website.

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13. Governing Law

These Terms and Conditions will be governed by and construed in accordance with the laws of India. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Gujarat, India.

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14. Contact Information

If you have any questions regarding these Terms and Conditions or any issues with your order, please contact us at:

Family Perfume House

Email: familyperfumehouse@gmail.com

Phone: +91 8140091431, +91 7265997656

Address: 273, Raj World Shopping Center, Ugat Canal Road, Palanpure, Surat – 395009

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